latest foodpanda updates

*New* Try pandago, our latest on-demand courier service!

Dear panda partners,


foodpanda Hong Kong is extremely excited to announce our newest service: pandago.


pandago is our on-demand courier delivery solution that will help your outlet serve orders received outside of the foodpanda platform and deliver straight to your customers in as fast as 20 minutes. We understand your customers might be ordering from WhatsApp, your own website, social media platforms or by phone. For orders coming through these other channels, pandago is a convenient solution to help you serve your customers and grow your business.


pandago Highlights:

  • Easy 2-min registration

  • Simple billing added onto your existing foodpanda invoice at the end of the month

  • Delivery charge for a courier is as low as $49

  • Either your products or food are accepted for delivery

  • Cash on delivery (COD) service is available


How can I start?

Register now via Note, in order to register for pandago, you will need to use your:

  1. Vendor code

  2. Registered foodpanda email address


When can I start?

Start now! pandago offers a quick set-up and registration and can be used immediately. Register now at


Where can I use it?

pandago is a web-based platform and requires no setup. You can use it on your phone, tablet, or computer. Enter the website address in your preferred browser to try it out.


I forgot my vendor code. How can I retrieve it?

Your vendor code is stated on your device. It consists of 4 digits with letters and numbers (e.g. v2ek). It can also be found on your foodpanda order receipts.

For additional information on our pandago service:


Click here to start using pandago today!

Stay hungry, 

Your foodpanda Partner Hub team