foodpanda Partner Support

Find out where to go for foodpanda assistance depending on the need - we are here to help!

Please note, the Partner Support Request Form is no longer in use. Instead, we have launched Help Centre within Restaurant Portal, where you can request non-live order support! For any technical issues, payments or billing inquiries, and operations issues, please submit via Help Centre and our team will help assist within 48 hours!

Help_Icon (1).png

If ever you're experiencing live order issues, whether it may be a late rider, a delay in preparation time, or if a product is unavailable, you can always access live order support from our team through the Help Centre module via goDroid!

If you would like to order paper rolls, paper bags or other restaurant-related materials, please visit pandamerchant to place your order. Aside from restaurant suppliers, feel free to browse pandamerchant for all your restaurant's essential ingredients! 

pandamerchant logo.png