foodpanda Partner Support

Find out where to go for foodpanda assistance depending on the need - we are here to help!

Please note, the Partner Support Request Form is no longer in use. Instead, we have launched Help Centre within Restaurant Portal, a new feature on the left-hand side panel where you can request non-live order support! For any technical issues with your devices, supply requests, payments or billing inquiries, and operations issues, please submit via Help Centre and our team will help assist within 48 hours!

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If ever you're experiencing live order issues, whether it may be a late rider, a delay in preparation time, or if a product is unavailable, you can always access live order support from our team through the Help & Support module via goDroid!